FAQ

Is it necessary to have an account to shop on DSM Online?

Yes, it's necessary to log into your DSM Online account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security. You'll have access to a personalised shopping experience including recommendations and quicker check-out.

Why is mobile number mandatory to register at DSM Online?

Mobile number is required for account verification, secure transactions, and order updates via SMS.

Can I use same Login credentials for Mobile App and Website?

Yes, your DSM Online account is synchronized across all platforms. You can use the same email/phone and password.

Can I have multiple Registrations?

No, one mobile number/email can only be associated with one account to maintain security and prevent duplicate profiles.

How can I update my personal details?

You can update your profile information in the 'Account' section after logging in.

What are the payment options available at DSM Online?

We accept all major credit/debit cards, UPI, Net Banking, and popular wallets.

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